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Call Center Week 2007 US

This product was added to our catalog on Wednesday 20 June, 2007.

Click image for conference agenda

Item # 1033

CD-ROM Item

$1,101.00

Item Description

25th - 29th June, 2007 • The Venetian, Las Vegas, NV

VIDEO LECTURN FOOTAGE IN SYNC WITH THE PRESENTATIONS

Delivering ROI through the Next Generation of Customer Experience

DVD-Rom Item Content
34 Video's with presentations ALL synced, In HTML format, requires IE 5 or later and Win XP, Package Includes seperate PDF's for printing
Item will be despatched within the same working day if ordered before 4.00 pm GMT

Streamable Item Content
34 Video's with presentations ALL synced, In HTML format, requires IE 5 or later and Win XP

Speakers Presentations

		Video Sync Downloads
1.	Chair Opening Day1, Gene Schriver
2.	Syed Hasan, ResponseTek
3.	Aaron Jacobs, VW Credit
4.	Dr. Alan G. Robinson, University Of Massachusetts
5.	Jim Thistle, Continental Airlines
6.	Panel Session: Day1 Track A
7.	2nd Panel Session: Day1 Track A
8.	Robin Tuck, Carilion Health System
9.	Tim Searcy, American Teleservices Association
10.	DeWayne Acree, Therma Tru Corporation
11.	Henry Vazquez, TK Cups & Sorgs
12.	Dennis Migel, Scotiabank
13.	Jeremy Jones, Asurion
14.	John Goodman & Kim Boyer
15.	Susan Evilsizer, McKesson
16.	Donald Stickney, Minneapolis 311
17.	Remus Siclovan, Health Net
18.	Chair Open Day 2
19.	Doug Buchanan, Schneider Electric North America
20.	Pati Crowley, Bath and Body Works
21.	Call Center Excellence Award Winner’s Panel
22.	Prem Uppaluru & Kevin Buckley
23.	Jane Judd, Zappos.com
24.	Panel Session: Day2 Track A
25.	Kimberly Armfield, UNICOR
26.	Joseph Arsenault, AOL LLC
27.	Ramona Butterson & Rhonda Thomason
28.	JoElla Horrocks & Lyle Montgomery
29.	Michael Colbourn, Stowe Mountain Resort
30.	Eric Camulli, Virtual Hold Technologies
31.	Panel Session: Day2 Track D
32.	Scott McIntyre, Best Buy
33.	Joe Caliro and Michaud Ray
34.	Eric Roberts, citistreet