Specials
  Search
  Contact Us
  Create an account
  Customer Login
  About Us
  Privacy Policy
  Conditions
  Shipping and Returns
Search Products
   
  product
Strategic Service Management 2008
This product was added to our catalog on Wednesday 07 January, 2009.
Strategic Service Management 2008
Click image for conference agenda



Streaming Items
$581.32
Item Description
2nd – 5th December 2008 • Hotel Le Plaza, Brussels

Leverage Efficiency, Drive Profitability And Deliver Customer-Centric Service Excellence

STREAMED ITEM CONTENT
Audio/Presentations NON synced STREAMED ONLINE
  Speakers Presentations  
    Media Products
1. Defining The Field Service Role $70.00
2. Evaluating The Adoption Of Remote Diagnostics $70.00
3. Successfully Selling And Delivering A Portfolio $70.00
4. Adopting And Effectively Assimilating Complex New Technolog $70.00
5. Service is People $70.00
6. Identifying Workflow Optimisation Technologies $70.00
7. Creating Loyal Customers Through Loyal Service $70.00
8. Adopting A Customer-Centric Approach To Service $70.00
9. Exploring Training And Development Opportunities $70.00
10. Determining What To Outsource In Order To Focus On $70.00
11. Lessons Learned From A Major Business Process Optimisation $70.00
12. Supporting The Transformation Of Your Service Operation $70.00
13. Challenges, Benefits Of Real-Time Field Service Management $70.00
14. Driving Service And Sales Performance $70.00
15. The Future Of Service $70.00
16. Selecting Optimum Benchmarking Criteria $70.00
17. Strategic Service Management Best Practice $70.00
18. Establishing Key Metrics To Track Customer Satisfaction $70.00
19. Driving Autonomy And Front-Line Responsibility $70.00
20. Dramatically Improving Field-Based Customer Service $70.00
21. Successful Tools And Techniques $70.00
22. Service At Pentax Life Care $70.00
23. Aligning Your Workforce $70.00
24. Adopting A Customer-Centric Approach To Service $70.00
25. Chair Open Focus Day $70.00
26. Chair Open Day One $70.00
27. Chair stream A Day One $70.00
28. Chair stream B Day One $70.00
29. Implementing Advanced Productivity And Workflow Models $70.00
30. Evaluating And Deploying KPIs $70.00
31. Interactive Workshop $70.00
32. Reducing Risk And Increasing ROI $70.00
33. Launching And Marketing Successful Strategic Service $70.00
Shopping cart
now in your cart 0 items
Currencies:
IQPC Categories
 Call Centers
 Construction
 Defense
 Energy
 Finance
 Government
 I.T. & Technology
 Legal
 Logistics
 Management
 Marketing
 Oil & Gas
 Pharma
 Shared Services
 Six Sigma & Quality
 Transport
WBR Categories
 Automotive
 Defence / Defense
 E-Commerce
 Energy
 Finance & Investment
 GIS / DGI
 Human Resources
 Info Management
 Logistics / Supply Chain
 Pharma / Bio Tech
 PPP / PFI
 Procurement
 Retail
 RFID
 Service & Support
 Telecoms
Copyright © 2007 New World Media Services Limited We Accept: